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Cargo Assistant

Job Summary

Enhance the quality control measures in Cargo Products and solutions by constant monitoring of performance and analysis of service failures. Provide regular feedback to the Officers and assist them in reviewing and implementing enhanced procedures.

Job Outline

  • Plan the loading of the cargo products into ULDs/bulk for carriage on the assigned aircraft in accordance with the priorities given, to achieve optimum utilization of capacity.
  • Liaise with Handling Agent for flight operational requirements and co-ordination of activities for transshipments.
  • Check that the cargo is loaded as specified in the load plan and to ensure that the safety of the aircraft is not compromised and the product quality standards are maintained.
  • Ensure bookings are made in SFIV system and shipments flown as booked/ planned.
  • Assist in resolving claims and discrepancies liaising with concerned authorities and departments.
  • Perform delegated tasks, administrative, operational and promotional which will enhance profitability for EK.
  • Complete administrative duties as directed by the Cargo Supervisor/Officer, including data entry, statistics and reports
  • Provide operational support and cover operational duties as directed by the Cargo Supervisor/Officer e.g. freighter


  • High school Diploma or equivalent.
  • Good knowledge of Airline Cargo Handling Procedures
  • Minimum of three years’ experience working in a cargo and or freight forwarding related environment.
  • Should be fluent in oral and written English
  • Should have passed recognized advanced courses in cargo acceptance and rating and the IATA dangerous goods acceptance course and basic load control.


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